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Artificial intelligence is no substitute for all humans, says Machine Learning Engineer

出自香港新聞網 - 樹仁新傳系學生實習習作

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By Isabel Ng, 20 Nov 18

AI cannot transform certain sectors in which human interface is of prime importance, said Machine Learning Engineer.

These sectors include education, healthcare, and, to some extent, the service industry, said Bosco Yung at an assembly at Shue Yan University today.

“Technology will always be used in the backend to make things better and more efficient, but you as a human are always expecting somebody as a human frontend,” said Yung.

In the case of health, there are a lot of things which AI just can’t figure out, which is called the context, said Yung.

Yung is a Machine Learning Engineer of a German company Jaumo which produces social networking and dating apps. He had been worked as a researcher in the Nicolaus Copernicus Astronomical Centre in Poland for two years. It was during that time he developed interest in big data and machine learning.

AI can very well replace for transaction services and do a lot of automation, but in the healthcare scenario, AI will always be “a way to augment,” said Yung.

For reporting services, AI would not completely replace the work of the press, said Yung.

“AI can write a press release by itself, but it cannot conduct an one-on-one interview as a reporter,” Yung.

Although AI collects information on the Internet and check whether the source is reliable, it is not accurate enough in fact verification, said Yung.

“The most important job of journalists is to evaluate the accuracy of information and to carry in-depth case study, which could not be done by AI,” said Yung.

The thing is, there is a great potential in AI and journalists need to make use of it to facilitate their reporting work, said Yung.

Also, journalists would not be the first batch of people to be replaced by AI, as there is still ‘actual’ work to be done by the journalists, said Yung.

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