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The use of VR for HR will be mainstream, says VR expert

出自香港新聞網 - 樹仁新傳系學生實習習作

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By Isabel Ng, 5 Mar 19

While the use of VR for staff training and recruitment was not yet mainstream, it would be in the future, says VR expert.

"VR allows the user to feel immersed in an experience, which is really useful from a skills perspective. There's a cost argument too, as it can be logistically challenging to create these training scenarios in the real world," said Chainly Sze, founder and chairman of Hong Kong Virtual Reality Network(HKVRN).

VR allowed users to explore workplace scenarios and understand the impact of your choices and actions, said Sze.

“It is also an effective tool for hands-on training, letting people perform the actions with their own hands,” said Sze.

Sze founded the HKVRN in 2016, aiming to Foster Collaboration between innovative Hong Kong companies and Hong Kong innovators in the VR, AR and MR ecosystem, as well as educating and promoting the usage of AR, VR and MR for the benefit of the general public and relevant enterprises.

Being immersed in a VR experience could help build empathy too, said Sze.

"You can experience what is it like to be in a wheelchair, or be the minority in the room, or to do someone else's difficult job that you never really thought about," said Sze.

VR is transforming the way training is delivered. For example, the British Army recently unveiled a pilot program that will use VR to train soldiers and, since 2017, fast-food chain KFC has been using a VR game to teach staff how to cook fried chicken.

Some US companies were training walks users through a number of situations, said Sze.

“Such as an office party where the lines between the personal and the professional were blurred, with the user choosing how to react to specific comments and actions.”

VR also allowed the employee to see the body language, hear the tone, experience the context of the situation, said Sze.

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